Billtrust, a leader in accounts receivable (AR) automation and B2B payment solutions, has unveiled a suite of powerful AI-driven enhancements aimed at transforming the way businesses manage collections. The latest update promises to improve cash flow, reduce days sales outstanding (DSO), and provide finance teams with unprecedented insights and automation capabilities.
With these enhancements, Billtrust continues its mission to eliminate the friction in AR processes, empowering companies to accelerate payments, improve customer relationships, and boost operational efficiency.
Revolutionizing Collections with Artificial Intelligence
The centerpiece of Billtrust’s announcement is its AI-powered collections engine, designed to intelligently prioritize outreach, personalize engagement strategies, and predict payment behavior. Leveraging advanced machine learning models, the system analyzes historical payment patterns, customer risk profiles, and communication preferences to automate and optimize every step of the collections workflow.
Key AI Capabilities Now Available to Users
Billtrust’s latest platform release includes several standout features:
- Smart Prioritization: AI models score open invoices based on payment risk and likelihood to pay, helping teams focus on accounts that matter most.
- Automated Outreach: Tailored email and messaging cadences based on customer behavior and response history.
- Predictive Analytics: Forecast payment timelines and cash inflows with greater accuracy using real-time data and behavioral signals.
- Sentiment Analysis: Gauge tone and urgency in customer responses to adapt follow-up strategy.
- Self-Optimizing Workflows: AI continuously learns from outcomes to improve decision-making and automation over time.
Driving Efficiency for Finance Teams
With these tools, finance departments can expect a significant reduction in manual effort, while also improving overall collections performance. Early adopters of the new AI capabilities have reported up to a 25% decrease in DSO and a marked improvement in customer satisfaction due to more thoughtful, timely communications.
Billtrust’s automation-first approach frees AR teams to engage more strategically, enabling them to resolve disputes faster, reduce write-offs, and scale operations without proportionally increasing headcount.
A Step Toward the Autonomous Finance Future
The AI enhancements to the Billtrust platform represent more than just a product upgrade — they signal a shift toward the future of autonomous finance, where decision-making is data-driven, and routine tasks are handled by intelligent systems.
Available Now
The new AI-driven collections features are available immediately to existing Billtrust customers. The company plans to expand AI functionality across the broader accounts receivable lifecycle, including dispute management and credit risk analysis, later this year.
About Billtrust
Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that automate and accelerate the accounts receivable process. Trusted by thousands of companies across industries, Billtrust helps finance professionals increase cash flow, reduce manual tasks, and deliver a superior customer experience.
